privacy policy
Last updated: February 2026
1. Commitment to Privacy
Your privacy is very important to us. This website is operated by Elysium Psychotherapy Inc. located in Markham, Ontario, Canada. We are committed to protecting the confidentiality and security of your personal information in accordance with the Personal Health Information Protection Act (PHIPA) and applicable Canadian privacy legislation.
2. Website Use & No Therapeutic Relationship
The information provided on this website is for general informational purposes only and does not constitute psychotherapy, counselling, diagnosis, or treatment.
Submitting a contact form, sending an email, or viewing this website does not establish a therapist–client relationship. A formal therapeutic relationship is only established after an intake process is completed and informed consent is obtained.
If you are experiencing a mental health emergency, please contact local emergency services or a crisis line immediately.
3. Collection of Personal Information
We may collect limited personal information through this website, including:
Name
Email address
Phone number
Any information you voluntarily submit through contact or intake forms
This information is collected solely for the purpose of responding to inquiries, scheduling services, or providing psychotherapy services when applicable.
4. Protection of Personal Health Information
Personal Health Information (PHI) is handled with the utmost care. Any PHI collected as part of psychotherapy services is stored securely and confidentially in accordance with PHIPA.
We do not sell, rent, or trade personal information to third parties.
5. Email & Electronic Communication Disclaimer
Email and website forms are not guaranteed to be secure. While reasonable safeguards are in place, electronic communication carries inherent risks. Please avoid including sensitive or detailed personal health information in emails or website forms.
By contacting us electronically, you acknowledge and accept these risks.
6. Third-Party Services
This website may use third-party services (such as scheduling platforms, secure practice management systems, or website analytics). These services may collect limited technical information (e.g., IP address, browser type) to ensure functionality and improve user experience.
We make reasonable efforts to work with third-party providers that comply with privacy and security standards.
7. Cookies & Analytics
This website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to refuse cookies if you prefer.
8. Access, Accuracy, and Retention
You have the right to:
Request access to your personal information
Request corrections to inaccurate information
Personal information is retained only for as long as required by law and professional regulatory standards.
9. Changes to This Policy
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with the updated revision date.